FAQ

1. How long does delivery take?

• USA orders: 5–12 business days

• International orders: 10–20 business days

2. Do you offer free shipping?

• Occasionally, we run free shipping promotions. Shipping fees are calculated at checkout.

3. What payment methods do you accept?

• We accept Visa, MasterCard, American Express, Discover, PayPal, Apple Pay, Google Pay, and Shopify Payments.

4. Can I return a product if I’m not satisfied?

• Yes, we offer a 30-day return policy as long as the product is unused, in its original packaging, and in good condition.

5. How can I track my order?

• Once your order is shipped, you’ll receive a tracking number via email.

6. Do you ship internationally?

• Yes, we ship to selected countries outside the USA. Delivery times vary depending on the destination.

7. How do I contact customer support?

• You can email us at info.okobebe@gmail.com or call us at +1 (225) 255-1480.