Payment Policy
At Okobebe, we want your shopping experience to be simple, secure, and transparent. This Payment Policy explains the accepted payment methods, security measures, and important information regarding transactions on our website.
Accepted Payment Methods
We accept the following payment options for your convenience:
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Credit & Debit Cards – Visa, MasterCard, American Express, Discover
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PayPal (if enabled)
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Shopify Payments (secured checkout system)
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Other digital wallets (e.g., Apple Pay, Google Pay – if available at checkout)
💡 All prices are listed in USD (United States Dollar) unless otherwise specified.
Payment Processing
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Payments must be completed at checkout before your order is processed.
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Once your payment is confirmed, you will receive an order confirmation email.
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In case of failed or pending transactions, please contact your bank or payment provider.
Security of Payments
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All payments are processed through secure and encrypted gateways provided by Shopify.
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We do not store or have access to your full credit/debit card details.
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Okobebe follows strict industry-standard security practices to protect your financial data.
Taxes & Duties
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All product prices are exclusive of taxes unless otherwise stated.
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Applicable sales tax will be calculated and displayed at checkout (depending on your shipping address).
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For international orders, customers are responsible for customs duties, import fees, or local taxes (if applicable).
Currency
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All transactions are processed in USD.
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If your payment method is in a different currency, your bank or payment provider may apply conversion fees.
Failed or Declined Transactions
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If your payment fails, please try again with another method or contact your bank for assistance.
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We reserve the right to cancel any order if payment is not received or verified within a reasonable time.
Fraud Prevention
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For security reasons, some transactions may require additional verification (such as billing address confirmation or identity check).
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We reserve the right to refuse or cancel orders if fraudulent activity is suspected.
Contact Us
For payment-related inquiries, please contact our customer support team:
📧 Email: info.okobebe@gmail.com
📞 Phone: +1 (225) 255-1480
📍 Address: 6215 CHASE AVE, DOWNERS GROVE, IL, 60516, United States